Introducing ZP Connect

Technology that
brings people
together.

Why we are bringing everything together

I’m proud to share an exciting milestone: ZP Better Together is becoming ZP Connect.

Our new name and logo reflect a commitment to a simpler, more connected experience—one shaped by what we’ve heard from you.

For more than two decades, we have worked alongside the Deaf and hard-of-hearing communities to support communication access and human connection. As we grew, so did the number of names, products, and service experiences. You told us it wasn’t always clear how our services fit together or where to find support. We listened.

ZP Connect brings our purpose into focus: connecting people to communication access, relationships, workplaces, communities, and opportunities. “ZP” carries forward the recognition and trust we’ve built together. “Connect” represents the clear, dependable, personal experience we want every customer and partner to have.

This change goes beyond our name. We’re working to make our services easier to understand, access, and use by improving our digital experiences, customer support, communications, products, and processes. We’re also creating more opportunities for you to share feedback and help shape what comes next.

Our name and look are changing. Our commitment to you remains strong.

Thank you for your trust, partnership, and feedback. You have helped shape our history, and you continue to guide our future.

Welcome to ZP Connect. I’m grateful to have you with us.

Read the full English translation Collapse

The new ZP One app is coming!

We are here to help!

No. All your account details, logins, billing information, and service access remain exactly the same. The rebrand is about improving clarity and experience, not changing the systems you rely on.

We’re shifting to a more human‑centered, holistic approach. Instead of asking you to navigate complex service options, we’re taking responsibility for understanding your goals — whether that’s career success, daily empowerment, or smoother communication at work, and guiding you to the right support.

Yes. All services remain available. What’s changing is how we present them: simpler, clearer, and organized around your needs rather than technical categories. You don’t have to figure out which service fits, we’ll help you choose what empowers you today.

Your existing workflows stay the same. What improves is the experience: more intuitive navigation, clearer guidance, and a support team focused on understanding your goals instead of making you adapt to our system.

It means you can rely on us to remove the confusion, stress, and guesswork. You tell us what you need to feel empowered, we take care of the rest. The rebrand reflects our commitment to making communication support feel seamless, supportive, and built around you.