To get started, you’ll need a Portal device, a ZP account, and the P3 or Z5 app from the Portal App Store. If you don’t have a Portal, and are an eligible individual who is deaf or hard of hearing, use American Sign Language and live in the United States, you can apply to receive a Portal from ZP to use as a videophone to communicate with people who speak English or Spanish.
To request help or support, please contact our customer experience team at 877.885.3172 or click the “Email us for Support” button below.
